A holistic, secure and a fully-fledged platform that transcends the value of an Android-based Smart POS ecosystem to offer Banks and Merchants alike a single and novel hub for all their terminal management requirements
TERMINAL LINE ENCRYPTION (TLE)
Extremely secure end-to-end communication channel encryption solution augmented with PA-DSS V3.2 certification
Safeguards against all forms of wire-tapping attacks by devising state-of-the-art Encryption, Authentication, and Key Management mechanisms
Supports for virtually any terminal model and Mobile POS devices
Supports for Extended Key Distribution setup where multiple BDKs can be configured
Fortified with DUKPT key management scheme with dynamic MEK being employed for each transaction
Flexibility to enable and disable element level encryption in request and response messages
TERMINAL HEARTBEAT MONITOR WITH PUSH & PULL UTILITY
Monitor the heartbeat of the terminals at your own comfort
Update applications (new/updates) on the terminal without the intervention of the merchant via automated scheduling options
Remote downloading of parameters, applications, software enhancements, and O/S for terminals whenever a new version is available
Mitigates the hassle of traveling across the country and visiting the merchants physically to execute downloads related to the enhancement of terminal applications
Engineered not only to push data to the terminals but also to pull insights such as terminal serial number, IMEI number, O/S, memory usage, battery level, signal strength, SIM provider, SIM serial number, etc.
TERMINAL NETWORK MANAGEMENT SYSTEM (TNMS)
Drive real-time operations and services on the terminal-end for better manageability and device tracking
View and update terminal specific configurations remotely
Remote settlement of merchant terminals
TERMINAL KEY DOWNLOADING
Smart Card (Symmetric Keys)
Smart Card (Asymmetric Keys)
Key Injection Terminal
Manual Downloading
Terminal Key Mailing
OTA Remote Key Loading (RKL)
DIGITAL RECEIPT REPOSITORY
Transaction details and signature data is electronically transmitted and stored digitally for quick retrieval and verification purposes by Banks as well as Merchants
Significantly streamlines the merchant’s operational process and in accelerating the requests for sales slips to process card chargebacks
MERCHANT WEB PORTAL
Merchants can download the receipts (along with the signatures) applicable to the transactions associated with their MID
View the daily transactions performed, generate reports on transactions, and initiate transaction voids/refunds, etc.
Initiate complaints and service requests and track the history of each reported case throughout its lifecycle
MPOS DRIVER
Multi-device integration capability which is PCI, PTS and POI approved
Remote management of Merchants and Card Readers
Device pooling capability with multi-terminal support
Stores transaction details centrally to facilitate void, settlement, and refunds etc.
Could be interfaced with Merchant/ Service Provider/ Govt. Institution back-end systems for online information inquiry and transaction updates i.e. Insurance Organizations, Utility Service Providers, Telcos, Police Departments, and Distribution Agencies etc.
CASE & INCIDENT MANAGEMENT APPLICATION
Purpose-built application for incident management functions to cater call center and support personnel
Trace down the entire history of each reported case with the action taken by individuals assigned to the respective tasks
Escalation Matrix that notifies authorized personnel of unattended tickets
Encompasses all capabilities in serving a customer irrespective of whether it is an inquiry, complaint or service request, and subsequently analyzing, monitoring and following-up for its progress
APPLICATION MARKETPLACE
Govern all proprietary and authorized third-party applications, as well as utilities and tools
Can be featured with a range of applications for multi-merchant and multi-domain categories – everything ranging from increasing productivity to streamlining business operations
ANDROID SDK
Third-party vendors involved in the development of the front-end Android POS Application can leverage on the provisioned Android SDK to integrate their Application with the Android Terminal Experience Management Hub