What are the Agency banking components included in Bank2U?

Standard banking

Merchant acquisition

Mobile money operators

Cross selling


Value-added services

Key features and functionalities

Customer Identification

The customer identification/ inquiry methods for each transaction type is configurable


The acknowledgement methods (email/receipt/SMS/digital receipt) and their formats in applicable languages are configurable

Geo-Location Capture

Admins can view exact location (pinned on a map) from which a particular transaction was performed.

Access Configuration

Transaction types allowed for each Agent Category/ Agent User are Customizable

User Defined Fields

There can be up to 5 user defined/ custom fields for each transaction type.

Customer Consent

A web page link can be sent to the customer to get the confirmation (instead of and OTP) to proceed ahead with a transaction.

Accountability Proof

An accountability proof (agent confirmation with/ without customer image) can be attached for each transaction (as configured).


The financial institution’s logo(s) and colour themes are customizable.

Epic Lanka