According to the World Bank, nearly 1.4 billion people remain unbanked due to logistical issues while 71% of people have access to banks in developed countries. With the substantial increase in mobile and internet banking due to the pandemic, consumers are increasingly looking to switch to their mobiles to perform all their banking needs. At the same time, the advancement of technology has given banks the opportunity to reach new customers and segments and build a financially inclusive banking ecosystem. Branchless Banker provides a convenient and holistic Agency banking platform for bankers to acquire hard-to-reach customers while eliminating the requirement for physical branches to capture new segments.
What are the Agency banking components included in Branchless Banker?
Mobile money operators
The customer identification/ inquiry methods for each transaction type is configurable
The acknowledgement methods
and their formats in applicable
languages are configurable
Admins can view exact location
(pinned on a map) from which a
particular transaction was performed.
Transaction types allowed for each
Agent Category/ Agent User are
User Defined Fields
There can be up to 5 user defined/
custom fields for each transaction type.
A web page link can be sent to the customer to get the confirmation (instead of and OTP) to proceed ahead with a transaction.
An accountability proof
(agent confirmation with/ without
customer image) can be attached
for each transaction (as configured).
The financial institution’s logo(s) and colour themes are customizable.
Established in 1998, Epic Technology Group is the undisputed technological leader in Secure Electronic Payment Automation, Information Systems Security and Mobile Enterprise Automation Solutions in Sri Lanka e-government and workflow management systems in Sri Lanka.